Proviamerica Privacy Policy
 
Effective date: Oct 31, 2026
 
1. Introduction
Proviamerica Inc. (“Proviamerica,” “we,” “us,” or “our”) respects the privacy of the visitors to our website and of our customers. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices available to you.
We do not sell, rent, or trade your personal information to third parties. By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect
We collect the personal information you provide to us when you place an order, request a quote, or contact us. This may include:

• Name and company name

• Email address and telephone number

• Billing and shipping address

• Order details and purchase history

• Any information you include in your messages to us

We also collect certain information automatically when you visit our website, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through cookies, as described in Section 4.
Payment information. Proviamerica does not collect or store credit card numbers, debit card numbers, or bank account information on its website or systems.

3. How We Use Your Information
We use your personal information to:

• Process, fulfill, ship, and invoice your orders

• Respond to your inquiries and provide customer service

• Communicate with you about your orders and account

• Improve our website, products, and services

• Comply with legal obligations and protect our rights

Marketing communications. We send promotional emails only to customers who have previously purchased from us. We do not send marketing communications to individuals who only request information or quotes. Every marketing email includes an unsubscribe link, and you may also opt out at any time by writing to contact@proviamerica.com. Opting out of marketing does not affect messages related to your orders.

4. Cookies
Our website uses cookies, which are small text files stored on your device. We use cookies to keep the website functioning properly and to remember your preferences. We do not currently use third-party analytics or advertising cookies, such as Google Analytics or Meta Pixel. If this changes, we will update this Privacy Policy.
You can set your browser to refuse or delete cookies. If you disable cookies, some features of the website may not work correctly. Our website does not currently respond to browser “Do Not Track” signals.

5. How We Share Your Information
We share personal information only as necessary to operate our business, specifically:

• With shipping and logistics providers, to deliver your orders

• With service providers that host our website or support our operations, who may use the information only to perform services for us

• When required by law, subpoena, or other legal process

• To protect the rights, property, or safety of Proviamerica, our customers, or others

• In connection with a merger, acquisition, or sale of company assets
   

6. Data Retention
We retain personal information for three (3) years from your last interaction with us, unless a longer period is required by law. After that period, we securely delete or anonymize it.

7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of marketing communications. Depending on your state of residence, you may have additional privacy rights under applicable state law. We will respond to verified requests within the time required by law and will not discriminate against you for exercising your rights.

9. Children’s Privacy
Our website and products are intended for adults. We do not sell to persons under 18 years of age and do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Proviamerica Inc.
25903 Oak Ridge Dr.
Spring, TX 77380
United States
Email: contact@proviamerica.com