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Privacy Policy

ProviAmerica ("Company", "we", "our", or "us") respects your privacy and is committed to protecting personal information in accordance with applicable United States laws, including the Texas Data Privacy and Security Act (TDPSA).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Information You Voluntarily Provide

Personal information you provide directly to us may include:

  • Name

  • Company name

  • Email address

  • Phone number

  • Shipping or billing information

  • Project details or inquiry information

This information may be collected when you:

  • Submit a contact form

  • Request a quotation

  • Communicate with us via email

  • Engage in business discussions

Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Website

This information helps us analyze website usage and improve functionality.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and quote requests

  • Provide product and service information

  • Process and manage business relationships

  • Improve website performance and user experience

  • Maintain internal records

  • Comply with legal obligations

We do not use your information for unsolicited mass marketing communications.

3. No Sale of Personal Information

ProviAmerica does not sell, rent, trade, or monetize personal information to third parties.

Your information is used strictly for legitimate business and operational purposes.

4. Information Sharing

We may share information when reasonably necessary with:

  • Service providers (such as logistics providers, IT support, or analytics services)

  • Legal or regulatory authorities when required by law

  • Business partners directly involved in fulfilling requested services

All third-party providers are expected to maintain appropriate confidentiality and data security standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this policy

  • Maintain business records

  • Comply with legal and regulatory obligations

7. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings.

8. Texas Privacy Rights

If you are a resident of Texas, you may have certain rights under the Texas Data Privacy and Security Act, including the right to:

  • Confirm whether we process your personal data

  • Access personal data we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of your personal data (subject to legal obligations)

  • Obtain a copy of your personal data in a portable format

  • Opt out of certain types of data processing such as targeted advertising or profiling (if applicable)

To exercise these rights, you may contact us using the information provided below.

We will respond to verified consumer requests as required by applicable law.

9. International Users

If you access this Website from outside the United States, please note that your information may be transferred to and processed in the United States where our servers or service providers are located.

By using this Website, you consent to such transfer.

10. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page with a revised effective date.

Your continued use of the Website following changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

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